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FAQ

Is there a deposit required to book?

Yes! In order to secure your date I do require a 20% non-refundable deposit which goes towards your overall cost.

Another 20% will be due 2 weeks prior to your event and the remaining balance is due within 24 hours of setup! 

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What if I need to move the date of my event/rental to an earlier or later day?

I can accommodate this request but I do ask for as much notice as possible to ensure that I am able to make it work!

If earlier, I will add an additional fee to push your event to priority due to other bookings it may conflict with and schedule changes, I can't guarantee that your new date will be available. Just communicate with me and I'll do my absolute best to work it out!

If it’s later, just let me know and we’ll move your event to the new date as long as I'm able to make it work with other previously booked events!

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What if there is something I want to add or change to the event/rental last minute?

I can totally work with last minute changes for the most part as long as my timing/resources permits it.

There may be additional fees for labor/additional supplies I might need depending on what's being changed but other than that, I’ll be more than happy to help if it's a reasonable request!

 

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What type of payment do you accept?

You will be emailed an invoice to pay through! If you're wanting to pay another way please just let me know so we can discuss ahead of time!

 

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What is your cancellation policy?

All payments are nonrefundable. I do give the option to put any payments made towards another future event.

I do ask that if you need to cancel, please give me as much of a heads up as possible to I can plan accordingly.

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If your question/concern was not answered here, please don't hesitate to reach out and I’ll be more than happy to answer any questions you have!

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